We will build this page as you, the customer, let us know anything you feel is important. Please feel free to email us with any suggestions you would like to see included here.

Q: How long will my order take to arrive?
A: Stock items will normally be despatched the next working day. However if we are 
     awaiting arrival from our supplier or the item is being delivered direct from our
     supplier this could take up to 28 days. Please let us know at the time of your order
     if this is a problem.

Q: Is VAT included in your prices?
A: All prices shown on our web site include VAT where applicable.

Q: Can I have my order delivered to an address other than my billing address?
A: Yes. However in order to protect the cardholder we may request further
     information from you. Please be assured this is for your protection and we will
     contact you before processing the order. 

Q: How much is post and packing?
A: Our normal rates for post and packing in the UK are £4.50 if the total value of
     your order is below £50.00. We do not charge p&p if you spend over £50.00.
     Occasionally we may have to make an additional charge for larger items but 
     we will notify you if this is the case.    

Q: How much is International Postage?
A: This depends on the Country which you are ordering from and the items which you would like to purchase as prices are based on the size of box which the items will be shipped in. Please contact us before ordering with the items which you are interested in so we are able to give you a more accurate quote.


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